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Relationship Manager

icon building Company : Alanandgrant
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Relationship Manager

Our client is a financial institution that provides share management,
capital raising, investment, market research, analysis and advisory services in
Corporate Finance, Equities and Fixed Income Markets to diversified clientele.

Responsisblities:
·  Maintaining a deep knowledge of company products
and services,
·  Building and maintaining strong relationships
with prospective and existing clients.
·  Researching and pursuing new business
opportunities.
·  Identifying clients' needs and requirements and proposing
suitable solutions.
·  Providing clients with comprehensive product/service
consultations and guiding their decision-making process.
·  Upselling and cross-selling products/services to
clients.
·   Resolving complaints and issues efficiently and in
a timely manner.
·   Prospecting for new clients
·   Ensuring client satisfaction
·   Developing and implementing marketing strategies
to grow the customer base.
·   Build long-term relationships with clients and customers.
·   Create strategies and work with clients to boost
their brand.
·   Help promote and maintain a positive company image



Requirements

·  B.sc. Business Administration, marketing,
communication, or a similar field.
·  Experience as a relationship manager, in customer
service, or a similar role.
·  8 years minimum experience in Relationship Management/customer
service
·  Strong presentation skills
·  Excellent written and verbal communication skills
·  Highly organized and detailed oriented.
·  Good conflict resolution and problem-solving skills.
·  Leadership and team management skills.
·  Proficient use of Microsoft office
 



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