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Relationship Manager

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Job Description - Relationship Manager




Our client is a leading licensed financial services firm specializing in various loan products. Due to expansion they are currently in need of a RELATIONSHIP MANAGER.







Location: LAGOS







Job Summary: The Relationship Manager is responsible for the presentation, promotion and sales of the products/services to customers using solid arguments to ensure that the organisation’s revenue goals are met.







JOB RESPONSIBILITIES:



  • Achieve agreed upon sales targets and outcomes within schedule

  • Proven networks for sale of proof of funds

  • Mobilization of funds from individuals and corporate entities towards ensuring that the Company’s liquidity requirements are met.

  • Originate/process customers’ loan requests/ loan documentation

  • Follow up with customers for loan repayments / remedial

  • Establish, develop and maintain positive business and customer relationships

  • Develop customer leads through cold calls, referrals, social media, etc.

  • Expedite the resolution of customer challenges and complaints to ensure customer satisfaction

  • Coordinate sales effort with team members and other departments

  • Submit periodic reports to management



JOB REQUIREMENTS:



  • Bachelor’s Degree/ HND in Marketing, Economics, Finance, Accounting or other management related disciplines

  • Minimum of 3-year sales experience from financial institution(s)

  • Excellent funds mobilization skills

  • Excellent loan processing and loan recovery skills

  • Ability to identify business opportunities

  • Excellent business development and relationship management skills

  • Excellent communication, interpersonal, negotiating skills.





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