Relationship Manager, Personal Banking - Port Harcourt

• Identify opportunities to cross-sell and upsell banking products and services
  
• Provide overall leadership and continually enhance team performance in various areas to achieve quality customer service delivery.
  
• Drive business growth and achieve set revenue, quality risks assets and deposit mobilization targets through effective relationship management.
  
• Customer acquisition
  
• Proper onboarding of new customer, (funding account, linking of ATM card and onboard on Mobile Application)
  
• Developing new relationships and managing existing ones
  
• Daily engagement with customers for deposit mobilization
  
• Salary accounts acquisition
  
• Booking of quality loans
  
• POS terminal deployment and driving of collection.
  
• Relationship management with all customers of the Bank
  
• Delivery of excellent customer services to customers
  
• Preparation of weekly and monthly performance review documents
  
• Responsible for managing the team members (Account officers and DSA)
  

Requirements

Requirements

• Candidate should be a resident of Port-Harcourt
  
• Bachelor's degree in Business, Finance, or related field
  
• Proven experience in personal banking
  
• Excellent communication and interpersonal skills
  
• Ability to work independently and as part of a team
  
• In-depth knowledge of banking products and services
  
• Minimum of 4-5 years of experience in a similar role
  
• Confidence and proficiency in personal banking operations
  
• Proven track record of successful client relationship management
  
• Strong analytical and problem-solving skills
  

Benefits

• Limitless Growth.
  
• Positive and Inclusive Work Environment.
  
• Tailored Rewards and Recognitions.
  
• Continuous learning environment.
  
• Health and Wellness Benefits.