Country Manager, Nigeria

1. Follow up on and support verification activities for NGOs (non-governmental organizations) in Nigeria and the West Africa region.

2. Lead implementation and market rollout/promotion efforts across Nigeria and West Africa.

3. Support distributors/partners in building an end-to-end technical support system covering installation, application support, and after-sales service; manage and evaluate service-related KPIs.

4. Participate in establishing and maintaining government collaboration relationships to ensure smooth project implementation on the ground.

5. Reporting line: dual reporting to the Head of Customer Service and the Head of Sales.

1. Bachelor’s degree or above in Public Health, Biomedical Engineering, Medical Laboratory Science, International Development, Engineering, or a related field.

2. Project experience in Africa (Nigeria/West Africa preferred), with familiarity with operating models of NGOs, government programs, or international development projects.

3. Experience in project management and/or coordinating technical support; able to drive cross-functional alignment among HQ, distributors/partners, and customers to deliver projects.

4. Solid foundational technical understanding and the ability to communicate effectively with application, after-sales, and technical teams.

5. Professional fluency in English as a working language, including project communications, meeting presentations/report-outs, and written correspondence.

6. Strong execution capability, well-organized, and detail-oriented.