Our client is a specialized producer and provider of Health and Nutrition products and services. They operate in import, formulation and distribution processes of premixes and ingredients essential for animal nutrition (Poultry, Swine, Cattle, Fish, Horse and small ruminants). They are looking to hire a Sales Administration Coordinator to manage the sales operations of the sales team.
Job Responsibilities
Sales and Sales Team Support
▪ Provide day-to-day administrative and operational support to the Sales Team and Sales Manager.
▪ Assist in inventory tracking, stock availability updates, and preparation of sales materials.
▪ Collect, organize, and consolidate sales data for weekly and monthly reporting.
▪ Support the Managing Director in monitoring online sales platforms.
▪ Assist in planning, scheduling, and organizing sales campaigns, promotions, and training activities
▪ Coordinate logistics for external sales events and trade shows.
▪ Handle and respond to incoming customer calls, inquiries, and requests.
Sales, Marketing, and Communication Support
▪ Assist in the development and implementation of sales, marketing, and communication strategies under the guidance of the Sales Manager and Managing Director.
▪ Contribute to the preparation of marketing and promotional materials (print, digital, website).
▪ Monitor and update website content to ensure accuracy and relevance.
▪ Track performance of marketing and sales campaigns and provide regular feedback.
▪ Support the execution of customer engagement activities, including newsletters, promotional campaigns, and brand visibility projects.
Internal Communication and Social Media Assistance
▪ Manage internal communication channels to ensure smooth information flow across teams.
▪ Assist in scheduling and organizing internal and external company events.
▪ Support the Sales Manager in maintaining and organizing filing systems for marketing and communication materials.
▪ Collaborate with the Operations Manager to maintain proper documentation, classification, and archiving company records.
▪ Draft and post engaging content on the company’s social media platforms in line with brand guidelines.
▪ Monitor social media activity and respond to inquiries in a timely manner.
ERP–Odoo Sales and Invoicing Management
• Enter and maintain accurate customer and sales data in the Odoo system (customer profiles, quotations, invoices, delivery slips).
• Reconcile delivery slips with invoices in collaboration with the Inventory Manager.
• Generate sales reports and presentations from Odoo, including statistical analysis of sales data.
• Support the Sales Manager in ensuring that the ERP system reflects real-time, reliable information for decision-making.
Reporting, Documentation, and Administrative Support
• Prepare weekly, monthly, and quarterly sales and performance reports.
• Maintain organized documentation for contracts, proposals, and client correspondence.
• Draft meeting minutes and follow up on action points for sales and marketing meetings.
• Support compliance with company policies, standards, and reporting formats.
Customer Relationship and Service Support
• Maintain an updated customer database with accurate contact information.
• Support the sales team in managing client feedback, complaints, and resolution tracking.
• Follow up with clients on pending payments, outstanding invoices, and delivery confirmations.
• Help strengthen customer relationships through timely communication and after-sales support.
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