Sales and Account Manager

Company : Peopleos

Job Type : Full Time

Lagos, Nigeria

Number of Applicants

:

000+

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Job Description - Sales and Account Manager

Summary of Responsibilities:

Client Relationship management:

• Build trust -based relationships with B2B clients, acting as their primary point of contact.

• Understand clients’ goals and challenges to provide tailored solutions.

Account Growth & Retention:

• Identify and pursue upselling, cross -selling, and expansion opportunities within accounts.

• Develop strategic account plans to maximize clients’ value and ensure success, outlining key goals and growth strategies.

• Monitor and manage contract renewals, negotiating terms to maximize client and business value.

Client Advocacy & Collaboration:

• Advocate for client needs within their internal teams (e.g., product, operations, customer support to address client needs.

• Share insights and best practices with clients to optimize their use of the company’s services.

• Lead client onboarding processes, ensuring smooth transition and adoption of solutions.

Onboarding & Project management:

• Manage client projects such as service expansions or new solution integrations, aligning timelines and deliverables with client expectations.

Reporting & Insights:

• Track key account metrics (satisfaction, growth, retention) and prepare regular client reports.

• Prepare presentations trends and actionable recommendations to clients and internal stakeholders.

Strategic development and Enablement:

• Analyze market trends and client data to identify new opportunities for electric mobility solutions.

• Develop and deliver training workshops to support clients in adopting the company’s infrastructure

Requirements

Bachelor’s degree in Business, Marketing, Communications, or a related field.

• 3–5 years of experience in account management, customer success, or business development (B2B focus preferred).

• Proven ability to manage and grow client relationships while driving retention and satisfaction.

• Strong interpersonal and communication skills to engage with diverse client profiles.

• Highly organized and detail -oriented, with the ability to manage multiple accounts and projects simultaneously.

• Proficiency with CRM tools (e.g., Salesforce, HubSpot) and data analysis is a plus.

• Knowledge of the electric mobility or logistics industry is highly valued but not mandatory.

• A proactive, problem -solving mindset with strong collaboration skills.

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Sales and Account Manager

Job Description - Sales and Account Manager

Requirements

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