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Sales Capability Manager

Job Description - Sales Capability Manager




Our client is a major multinational food and beverage manufacturing company.







Job Summary



Responsible for architecting the sales capability strategy for the organisation — building the people, processes, tools, and



performance systems that drive sales force effectiveness nationwide.







Key Responsibilities







Strategic Capability Leadership



  • Own and drive the end-to-end Sales Capability strategy, aligned to the company's commercial growth targets and route-to-market model.

  • Design competency frameworks and career progression pathways for all sales roles benchmarked against best-in-class FMCG/food manufacturing practice.

  • Present capability strategy, budget, and ROI to Commercial Leadership and Executive Committee.

  • Own the annual Sales Capability budget, including training vendor contracts, tools, and incentive program spend.



Capability Building & Training



  • Design and deliver advanced training curricula: consultative/solution selling, negotiation, category management, distributor management, and RTM execution.

  • Build and lead a team of internal sales trainers/coaches; set their objectives and develop their capability.

  • Design and oversee onboarding academies for new sales hires to reduce time-to-productivity.

  • Partner with HR/L&D to certify sales staff and integrate capability standards into performance management and promotion criteria.



Field Coaching & Performance



  • Establish a structured field coaching cadence (GROW model or similar) and audit its execution across regions.

  • Build the capability of Sales Managers/Supervisors as front-line coaches, holding them accountable for team development.

  • Own sales productivity KPIs (volume/value per rep, outlet coverage, perfect store execution, distribution) and drive corrective interventions.



Sales Tools, Process & RTM Design



  • Own the design and continuous improvement of sales playbooks, journey plans, call cycles, and merchandising/execution standards.

  • Lead the deployment, adoption, and optimization of SFA/CRM platforms; own data quality and usage governance






Requirements



  • 10–14+ years' progressive experience in Sales, Trade Marketing, or Sales Capability/L&D roles within FMCG or food manufacturing, including senior field sales leadership (e.g., Regional Sales Manager or above).

  • Proven track record designing and scaling sales capability programs across a multi-region sales force.

  • Prior management experience leading trainers/coaches or a sales team.

  • Deep familiarity with Nigerian RTM structures — distributors, wholesalers, open markets, modern trade, and informal trade

  • Proficiency in SFA/CRM platforms (e.g., Salesforce, SAP, LEAFIO, or similar RTM/DMS platforms) configuration, reporting, and adoption management

  • Strategic thinking with the ability to translate commercial strategy into capability and execution plans



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