Sales Development Representative (SDR) - Global Service Businesses

Targeted Prospecting 

• Research and identify high-potential leads aligned with the company’s ideal customer profile (ICP). 
  
• Build and maintain a consistent pipeline through strategic outreach. 
  

• Personalize messaging and outreach strategies for different buyer personas across industries and regions. 
  
• Use data-driven insights to increase relevance and engagement. 
  

• Respond promptly to inbound inquiries and nurture them through the sales funnel 
  
• Proactively reach out via email, phone, and social platforms to initiate conversations                                                            
  

• Conduct structured discovery calls to uncover business challenges, pain points, and fit 
  
• Qualify leads using frameworks like BANT or MEDDIC and align needs with service capabilities 
  

• Maintain accurate records of activities, interactions, and lead status in CRM systems. 
  
• Track progress and ensure timely follow-ups to drive conversions. 
  

• Work closely with marketing, sales, and service teams to align outreach strategies. 
  
• Provide feedback on market trends, lead quality, and messaging performance. 
  

• Meet or exceed KPIs such as meetings booked, qualified leads generated, and response rates. 
  
• ​Analyze performance data and continuously refine outreach tactics.