Sales Manager (SME Lending/NBFI)

Location: Lekki, Lagos

Work Schedule: On-site

Job Type: Full-time

About the Company: Our client is a non-bank financial institution (NBFI) providing lending solutions to SMEs, traders, and other eligible borrowers.

Job Overview

The client is seeking a results-driven Sales Manager to drive loan disbursements while leading field loan officers and a call centre sales team. The ideal candidate must be a hands-on sales leader who can personally originate loans, build strong referral channels, grow the sales pipeline, and deliver monthly targets without compromising portfolio quality.

Key Responsibilities:

§  Personally originate SME and trader loans, manage a sales pipeline, and develop relationships with high-value and repeat borrowers.

§  Lead, coach, and manage field sales officers and call centre sales teams to achieve monthly disbursement targets.

§  Set sales targets, monitor pipeline performance, and conduct regular reviews to improve lead conversion.

§  Improve telesales performance through effective call scripts, customer segmentation, daily call targets, and lead follow-up.

§  Build partnerships with anchor buyers, cooperatives, employers, trade associations, and other relevant groups to generate lending opportunities.

§  Recruit and manage affiliate and referral agents to expand customer acquisition.

§  Monitor disbursements, conversion rates, portfolio quality, and PAR; prepare regular sales reports and maintain accurate CRM records.

Requirements

§  5–7 years of relevant experience in SME/trader lending within a microfinance bank, NBFI, finance company, or similar lending institution.

§  Verifiable personal loan origination experience within the Lagos market.

§  Proven experience managing sales teams and delivering monthly lending or disbursement targets.

§  Experience managing field sales, telesales, or call centre sales teams is an advantage.

§  Strong understanding of SME credit assessment, loan documentation, and lending processes.

§  Experience using Zoho CRM or a similar CRM platform.

§  Ability to demonstrate sales performance through measurable disbursement results, portfolio size, and portfolio quality/PAR.

The Client Is Looking for Someone Who:

§  Is a hands-on sales leader who can both originate loans and lead a team.

§  Has a strong network among Lagos SMEs, traders, and relevant business communities.

§  Can build productive referral partnerships and consistently generate qualified lending leads.

§  Understands the balance between aggressive sales growth and responsible lending.

§  Is target-driven, analytical, proactive, and effective at coaching salespeople.

Technical Skills Required:

§  SME and Trader Loan Origination

§  Sales Pipeline and Portfolio Management

§  Sales Team Leadership and Coaching

§  Field Sales and Telesales Management

§  Lead Generation and Conversion

§  Partnership and Channel Development

§  SME Credit Assessment and Loan Documentation

§  CRM Management (Zoho or similar)

§  Sales Reporting and Performance Tracking

§  Portfolio at Risk (PAR) Monitoring

Benefits