Sales Officer

1. Identify and engage prospective customers through cold calling, referrals, networking, field visits, and digital channels.
2. Present and demonstrate the company's products and services to potential customers.
3. Build and maintain strong relationships with new and existing clients.
4. Follow up on leads and convert prospects into customers.
5. Achieve individual sales and revenue targets as assigned.
6. Prepare quotations, proposals, and sales documentation where required.
7. Maintain accurate records of customer interactions, sales activities, and pipeline updates using CRM or other reporting tools.
8. Conduct market research to identify customer needs, competitor activities, and emerging opportunities.
9. Handle customer inquiries and resolve complaints professionally or escalate when necessary.
10. Collaborate with the marketing and customer service teams to improve customer acquisition and retention.
11. Participate in sales meetings, product training, and promotional events.
12. Submit periodic sales reports to the Sales Manager.