Job title : Senior Manager, Operations jobs in Lagos Job Location : Lagos Deadline : July 01, 2024 Quick Recommended Links
Job Description
Lead company's technical operations, business development, general administration, business, and project planning.
Effectively communicate and collaborate with internal stakeholders and departments to create smooth and efficient workflows; maintaining follow-through and timely action to ensure they meet deadlines, set forth by executive management
Manage relationships with various businesses to meet business goals.
Create targeted business development and marketing strategies.
Handle Government Relations and Corporate Affairs.
Present sales, revenue and expenses reports and realistic forecasts to executive management team.
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Develop documentations, work flows, process flow to smooth operations if required.
Provide special project leadership and support as needed.
Establish best-practice methodologies based on metrics-based KPIs for incident/change/problem management in a 24x7, high-availability, critical production environment
Strong understanding of budgets and financials, and measuring business value with the ability to manage projects to budgets
Mentor, manage and motivate a high-performing team of managers and engineering professionals and set clear priorities to achieve department goals and KPIs
Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources.
Support adoption of new technologies and tools, and recommend capability improvements to network and security operations.
Analyze network from a cost, capacity, and forecast perspective, and evaluate new network operations technologies and applications.
Work closely with all departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements.
Ensure service-level targets are met, and address all service-level complaints.
Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally.
Qualifications
Bachelor degree is required. IT, Business IT, Network, Telecommunications
MBA would be plus.
Management Consulting or experience managing cross-functional teams and projects.
Knowledge of Telecom/ISP business, related technologies, business planning.
Experience in Telecommunications or IT Professional Services would be preferred.
Motivated professional, organized, ability to write well, and have an effective time management.
Strong Leadership and Initiative.
Proficient in MS Office applications (Word, Excel, PowerPoint and Outlook.
Excellent communication, presentation and negotiation skills.
ICT Jobs in Nigeria jobs in Nigeria Senior Manager, Operations in Lagos
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in Nigeria.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in Nigeria, connecting you to thousands of jobs fast!
Find the best jobs in Nigeria, apply in 1 click and get a job today!