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Senior Sales Executive

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Job Description - Senior Sales Executive








Our Client



Our client, a high-end luxury company, seeks to employ a Senior Sales Executive.







Key Responsibilities:



  • Drive individual sales targets by engaging walk-in clients and leveraging your personal HNI network.

  • Provide expert product knowledge and storytelling on collections (Rolex, Cartier, Audemars Piguet, Montblanc, etc.).

  • Maintain the highest standards of boutique presentation, visual merchandising, and personal grooming.

  • Handle client inquiries, complaints, and after-sales service with discretion and professionalism.

  • Manage discreet client data management and relationship-building activities (birthday calls, event invitations).

  • Collaborate with the team to achieve and exceed monthly branch targets.

  • Prospect for new clients through external networking events and referrals.

  • Stay updated on market trends, competitor activities, and new product launches.

  • Assist in inventory counts and ensure the security of stock on the sales floor.

  • Participate in in-house training programs to continuously improve product knowledge and sales techniques.






Requirements







  • B.Sc. or HND in Marketing, Business Administration, Sociology, Psychology, or any related Social Science course.

  • Minimum 6 years in luxury retail or HNI-facing roles.

  • Industry Background: Luxury Retail (Watches/Jewelry/Fashion), Private Banking, Wealth Management, Family Offices, Luxury Real Estate, Private Aviation, Yacht Brokerage, or High-End Hospitality (Concierge).

  • Proven sales track record with HNIs.

  • Exceptional verbal and written communication.

  • High level of resilience and a commercial mindset.

  • Professional polish and brand alignment.

  • Emotional intelligence and active listening.

  • Negotiation and closing skills.

  • Proficiency in CRM software and Microsoft Office







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