Showroom Manager

Sales & Business Development

• Drive showroom sales performance by setting and monitoring sales targets for the team.
  
• Identify and implement strategies to increase showroom traffic and customer engagement.
  
• Collaborate with the marketing team to execute promotional activities and campaigns.
  
• Analyze market trends, customer preferences, and competitor activities to improve sales strategies.
  
• Support the sales team in closing complex or high -value deals.
  

Customer Experience Management

• Ensure a premium customer experience by maintaining high service standards.
  
• Handle customer inquiries, complaints, and escalations promptly and professionally.
  
• Monitor and improve the customer journey from initial contact to post -sale follow -up.
  
• Implement customer feedback mechanisms to enhance service delivery.
  

Team Leadership & Staff Management

• Train, and develop showroom staff to deliver exceptional service and achieve performance goals.
  
• Conduct regular performance reviews, provide feedback, and identify training needs.
  
• Motivate and mentor the team to foster a positive work environment and high morale.
  
• Ensure compliance with company policies, sales processes, and operational standards.
  

Showroom Operations & Facility Management

• Oversee showroom presentation, including vehicle displays, cleanliness, and brand alignment.
  
• Manage inventory levels, vehicle availability, and coordinate with logistics for timely deliveries.
  
• Ensure proper handling of administrative tasks, including documentation and reporting.
  
• Implement and maintain safety protocols and ensure regulatory compliance.
  

Reporting & Data Analysis

• Prepare and submit reports on showroom performance, sales figures, and customer feedback.
  
• Analyze sales data to identify patterns, areas for improvement, and growth opportunities.
  
• Monitor expenses and ensure cost -effective operations without compromising service quality.
  

Requirements

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
  
• Minimum of 5 years of experience in showroom management, preferably in the automobile industry.
  
• Strong leadership, team management, and problem -solving skills.
  
• Proven track record of achieving sales targets and driving business growth.
  
• Excellent communication, negotiation, and customer service abilities.
  
• Knowledge of automobile sales, financing options, and industry trends.
  
• Proficiency in Microsoft Office Suite, CRM software, and inventory management tools.
  
• Highly organized, detail -oriented, and capable of multitasking in a fast -paced environment.
  
• Ability to build and maintain strong customer relationships.

Benefits

• Competitive
  Salary
  
• 13th Month
  Allowance
  
• Leave
  Allowance
  
• Monthly Performance
  Bonus
  
• Retirement Savings
  
  
• Robust Medical Coverage
  
  
• Daily Lunch
• 
  Employee Car Ownership Scheme
  
• 
  Learning & Development Budget
  


• Group Life Insurance
  
• 
  Paid Time Off
  
• Opportunity to work
  in a fast -paced and dynamic environment