Launched in 2017 as Kudi.ai, a chatbot that enables financial transactions through social apps, Nomba has evolved into one of Nigeria’s leading financial technology platforms. We began by empowering everyday people to serve as neighbourhood banks—offering essential services like withdrawals, transfers, and bill payments, especially in underserved communities. That foundation has grown into a powerful infrastructure that now processes over $1 billion in payments every month.
Today, Nomba serves more than 1 million customers—spanning consumers, agents, and businesses of all sizes. Our platform now includes a full suite of business banking tools such as advanced dashboards, treasury features, and integrated payment solutions that help businesses manage their finances and scale efficiently. On the consumer side, we offer intuitive tools for wealth building and financial control, including flexible savings options, spend analytics, scheduled transfers, and interest-free Islamic savings. We’re not just powering payments—we’re helping people and businesses move forward with confidence.
With a team of over 250 passionate and driven individuals, we’re not just building financial tools — we’re pushing boundaries and reimagining what’s possible for millions across Nigeria. Every line of code, every customer interaction, and every new idea contributes to our mission: to enable economic prosperity by helping individuals and businesses run efficiently and achieve their goals. As you join us on this journey, know that you’re becoming part of something bigger — a team committed to shaping the future of finance and unlocking opportunity for all.
Nomba is looking for passionate and goal-driven SME Loan Officers to drive customer acquisition, onboard merchants onto the Nomba platform, mobilize deposits, and disburse loans to new and existing SME clients. The ideal candidate will play a key role in deepening market penetration, supporting financial inclusion, and driving the growth of our loan and liability portfolio.
Key Responsibilities
1. Merchant Acquisition & Onboarding
- Identify and prospect SME businesses within assigned territory (markets, high streets, clusters, etc.).
- Educate prospects about Nomba’s offerings and onboard them onto the platform.
- Guide merchants through digital and KYC onboarding processes.
2. Loan Sales
- Promote and sell Nomba’s SME loan products to onboarded and existing merchants.
- Assess loan applicants, gather required documents, and conduct preliminary credit evaluations.
- Liaise with the credit team to ensure timely disbursement and follow-through.
3. Deposit Mobilization
- Drive liability generation through savings, collections, and merchant float accounts.
- Encourage usage of the Nomba platform to deepen engagement and wallet share.
4. Relationship Management
- Maintain and grow a portfolio of SME customers by building strong relationships.
- Monitor customers’ business health and loan performance.
- Conduct routine visits and ensure customer satisfaction.
5. Compliance and Reporting
- Ensure all loan documentation is accurate and complete.
- Adhere strictly to credit policies and KYC/AML regulations.
- Submit daily, weekly, and monthly performance reports to supervisors.
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