SME Relationship Officer

Company : Advans

Job Type : Full Time

Number of Applicants

:

000+

Job Description - SME Relationship Officer

Job title : SME Relationship Officer jobs in Lagos Job Location : Lagos Deadline : July 10, 2024 Quick Recommended Links

Responsibilities

Customer Service Management
Commercial Activities:

Prospect SME clients in the zone of intervention (markets and commercial areas) by collaborating with the other SME managers
To introduce Advans La Fayette MFB products and services to target population
To follow-up the prospects by a regular contact with the identified potential clients
To propose the new products and services to his/her current clients and associates
To identify clients’ needs and propose new products/services to the management
Manage relationship with his/her client and give financial advice

Loan Activities:

To assist the clients for loan application
To conduct an accurate loan appraisal and to collect detailed information (personal, business, guaranties) on the field.
To present the loan request at the Loan committee
To monitor the loan portfolio and to follow the timely repayment
To organize recovery actions in case of late repayment
To maintain a regular contact with clients by organizing visit on the field
To become a respected and active stakeholder in the intervention zone by spending most of the time on the field and creating a trusty relationship with SME clients

Savings and Deposits Activities:

To encourage and ensure the SME clients maintain an active deposit account with the bank
To introduce Advans La Fayette MFB's financial services to target population, follow up on these prospects to create a strong deposit portfolio

Administrative Tasks:

To keep complete and detailed documentation on each client
To input and update client data in the CRM and other business tools provide by the company
To create and update loan applications in the MIS

Organization and Control:

Requirements

Applicant must have worked as a Client Officer for a minimum of Thirty-six months as a Client Officer in the bank or currently works as a Team Leader.

Additional Knowledge / Skills Required: