Zonal Head, Commercial Banking Divison

At Access Bank, we are redefining customer experience by embedding innovation, responsiveness, and deep market understanding into everything we do. Our Commercial Banking Division (CBD) plays a critical role in delivering tailored financial solutions that drive business growth and strengthen long-term client partnerships.

We are seeking a high-performing and strategic Zonal Head to lead business development, portfolio growth, and operational excellence across a defined region. This role requires a commercially astute leader with a strong track record in driving revenue, managing high-value relationships, and leading diverse teams to deliver sustainable performance.

As a Zonal Head, you will be at the forefront of executing the Bank’s growth strategy—championing customer-centricity, optimizing regional performance, and fostering a culture of accountability and innovation. This is an opportunity to shape market presence, influence strategic direction, and accelerate your leadership trajectory within a forward-thinking institution.

Responsibilities

• Implementation of commercial banking & state government strategy in Zone.
• Definition of marketing and sales strategies of commercial banking division
• Development of Commercial Banking products and services
• Management and maintenance of existing customer relationships and development of new customer relationships
• Management of credit risk framework
• Develop a customer management framework including customer insight driven marketing
• Fund the bank with cheap liabilities
• Provide on-the job training for Relationship Managers
• Play Ambassadorial role in the region of operation
• Prepare weekly reports for Goup head
• Achieve PCE, Balance and other performance target
• Perform other duties as may be assigned by the Group Head
• Supervise the implementation of CBD digital marketing strategy by teams in the Zone.

• Required knowledge, skills and abilities
• Good products knowledge
• Excellent Customer Service / Relationship
• Management capabilities
• Excellent Marketing / Selling skill
• Strong strategic orientation
• Good negotiation /presentation skills
• Knowledge & understanding of commercial and public sector market
• Good Oral & Written communication
• Business to Business Digital marketing skill

Supervisory Skills

• General managerial/ administration
• Team building / conflict management
• Coaching /Leadership / Influencing
• Organization and coordination skills
• People Skills

Generic Skills

• Strategic orientation
• Initiative/Entrepreneurship/ taking ownership
• Analytical Skills/ Problem solving
• Self-Management
• Interpersonal Skills
• Advance Credit Skills

Qualification

A good first degree in any discipline. Relevant Masters’ degree will be an advantage

Professional Membership

A recognized professional certification will be an added advantage

Experience

Minimum of 12 years' experience in a bank with at least 6 years' experience in marketing at the minimum of Manager level