sales representative

Responsibilities

• Assist customers in person, over the phone, and through email with inquiries, orders, and product information.
• Provide accurate and timely information regarding product availability, pricing, and delivery options.
• Process customer orders and ensure accurate entry of information into the system.
• Resolve customers' complaints and concerns in a professional and timely manner.
• Maintain a thorough knowledge of our product offerings to effectively assist customers with their purchasing decisions.
• Collaborate with other departments, such as the sales and logistics teams, to ensure seamless order fulfillment.

Requirements

• Flexibility to adapt to changing priorities and meet tiPrevious experience in a customer service role, preferably in the apparel and fashion industry.
• Excellent communication skills, both verbal and written, with a strong command of English.
• Ability to empathize with customers and provide outstanding service, even in challenging situations.
• Proficiency in using computer systems and software, such as Microsoft Office and customer relationship management (CRM) tools.
• Strong organizational and multitasking abilities, with a keen eye for detail.
• Ability to work collaboratively in a team environment.ght deadlines.