IT Support (NYSC Associate)

•	Provide first-line troubleshooting and technical support for hardware, software and network issues across the business.
•	Log, track and resolve IT support tickets within agreed service levels, escalating complex issues to the IT Support Executive.
•	Provide user support for the organisation’s Zoho enterprise applications, including access, basic configuration, system-related issues and workflow processes.
•	Assist with basic programming, scripting, API, database and system configuration tasks under the guidance of the IT Support Executive.
•	Conduct scheduled routine and preventive maintenance of IT devices, ensuring devices are properly maintained and maintenance activities are documented.
•	Support IT setup and tear-down for onboarding and exiting staff, including hardware and software provisioning.
•	Maintain accurate documentation of IT issues, resolutions, configurations, assets and system-related activities.
•	Manage IT Asset & Inventory Management by accurately logging, tagging and keeping company IT assets up to date, ensuring 100% of assets are logged and reconciled monthly on the Zoho Creator Asset Register.
•	Collaborate with the IT Support Executive and other departments to support day-to-day business operations. 

Requirements

● HND/B.Sc. in Computer Science, Information Technology, Software Engineering, or a related field.

Benefits

• Defined Career Growth
  
• HMO 
  
• Other Statutory Benefits