Account Support Assistant - Remote Work

Job Description:

We are looking for a dedicated Account Support Assistant to join our team at First Bank of Nigeria. This position is a remote work opportunity based in Lagos, Nigeria. As an Associate Level employee, you will play a crucial role in supporting the bank's account management team. This is a part-time position with a requirement of 3 years of experience.

Responsibilities: - Assist in managing client accounts and ensuring their needs are met promptly and accurately - Communicate with clients through various channels to provide support and resolve any issues that may arise - Collaborate with the account management team to maintain and update client records - Monitor account activity and report any suspicious behavior or discrepancies - Prepare reports and presentations for client meetings and internal use - Conduct research and analysis to identify opportunities for account growth - Provide administrative support to the account management team as needed

Requirements: - Resilient and resourceful personality traits - Strong problem-solving skills and ability to think innovatively - Excellent communication and interpersonal skills - Proficiency in Microsoft Office suite and other relevant software - Ability to prioritize tasks and work efficiently in a fast-paced environment - Previous experience in account management or customer service is preferred - Bachelor's degree in business administration or relevant field is a plus

Benefits: - Paid overtime for additional hours worked - Comprehensive training and professional development opportunities - Retirement plan options for long-term financial security

Working Environment: At First Bank of Nigeria, you will thrive in a high-energy workplace that is focused on delivering impactful results. Our team is dedicated to providing exceptional service to our clients while fostering a culture of collaboration and innovation.

Deadline to Apply: Please submit your application by May 18, 2024.

Equal Opportunity Statement: First Bank of Nigeria is an equal opportunity employer and we do not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.