Account Support Officer - Remote Work

Job Description:

Guaranty Trust Bank is looking for a passionate and reliable Account Support Officer to join our team on a part-time basis, working remotely from Abuja, Nigeria. As an Associate level position, the Account Support Officer will be responsible for providing exceptional support to our clients and ensuring the smooth operation of their accounts.

Responsibilities: 1. Act as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. 2. Assist clients with account setup, maintenance, and troubleshooting. 3. Monitor account activity and identify any irregularities or discrepancies. 4. Collaborate with the team to develop and implement strategies to improve client satisfaction and retention. 5. Assist with data entry and documentation tasks as needed. 6. Provide administrative support to the Account Management team.

Requirements: 1. At least 3 years of experience in a similar role. 2. Strong project management and time management skills. 3. Excellent communication and interpersonal abilities. 4. Ability to work independently and manage multiple tasks simultaneously. 5. Passion for helping others and delivering exceptional customer service. 6. Reliable and trustworthy nature.

Benefits: 1. Free accommodation for remote work. 2. Visa sponsorship for international candidates. 3. Paid Time Off (PTO) for part-time employees.

Working Environment: At Guaranty Trust Bank, we value autonomy and independence, trusting our employees to excel in their roles. Our remote work setup allows for flexibility and work-life balance, while still maintaining a high level of productivity and collaboration.

Equal Opportunity Statement: Guaranty Trust Bank is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. We welcome diversity and encourage all qualified candidates to apply.

Deadline to apply: June 12, 2024

Join our team and be part of a dynamic and innovative company that values your skills and contributions as an Account Support Officer. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.