Call Center Assistant - Remote Work

Job Description:

ExxonMobil is seeking a highly motivated and resourceful Call Center Assistant to join our team on a part-time remote basis. The Call Center Assistant will be responsible for providing excellent customer service and support to our clients through phone calls, emails, and online chat. This position offers the opportunity to work from the comfort of your own home while still being an integral part of our global team.

Responsibilities: - Answering incoming calls and responding to customer inquiries in a professional and timely manner - Providing information about our products and services to customers - Resolving customer complaints and issues effectively and efficiently - Making outgoing calls to follow up with customers or provide updates on their queries - Conducting research as needed to find solutions to customer problems - Collaborating with colleagues from different parts of the world to share best practices and improve overall customer service - Meeting and exceeding performance goals and targets set by the company

Requirements: - No prior experience required - entry level position - Resourceful and driven individual who is eager to learn and grow in a fast-paced environment - Strong communication skills and the ability to interact professionally with customers - Creativity and research skills to find solutions to customer problems - Reliable internet connection and a quiet workspace to work from home - Ability to work independently and manage time effectively - Proficiency in Microsoft Office and other basic computer skills

Benefits: - Paid overtime for any work exceeding part-time hours - Company transportation provided for in-person meetings or training sessions (if needed) - Paid Time Off (PTO) for eligible employees

Working Environment: At ExxonMobil, we believe in fostering a global village mentality where all employees are encouraged to collaborate and communicate with colleagues from around the world. This role offers the opportunity to work with a diverse and inclusive team dedicated to providing exceptional customer service.

Deadline to Apply: July 22, 2024

Equal Opportunity Statement: ExxonMobil is an equal opportunity employer and welcomes applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. All qualified candidates will be considered for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.