Client Service Officer - Remote Work

Job Description:

MainOne is seeking a dynamic and self-motivated Client Service Officer to join our team on a part-time basis. As a Client Service Officer, you will be responsible for delivering exceptional customer service to our clients remotely.

Responsibilities: 1. Build and maintain strong client relationships through proactive communication and exceptional service delivery. 2. Respond to client inquiries and concerns promptly and professionally. 3. Work collaboratively with the sales team to ensure client needs are met. 4. Provide product information, pricing, and support to clients as needed. 5. Resolve client issues and complaints in a timely and effective manner. 6. Identify opportunities to upsell or cross-sell products and services to existing clients. 7. Keep accurate records of client interactions and transactions in the CRM system. 8. Collaborate with internal teams to improve overall client satisfaction and retention.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or related field. 2. Minimum of 4 years of experience in client service or related field. 3. Strong communication and interpersonal skills. 4. Energetic and reliable personality traits. 5. Excellent presentation and creativity skills. 6. Ability to work independently and as part of a team. 7. Proficiency in Microsoft Office and CRM software. 8. Ability to multitask and prioritize in a fast-paced environment.

Benefits: 1. Paid overtime opportunities. 2. Free food provided during working hours. 3. Travel opportunities for training and conferences. 4. Be part of a team that leads the industry through cutting-edge ideas and solutions.

Equal Opportunity Statement: MainOne is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Deadline to apply: April 17, 2024

Join MainOne as a Client Service Officer and be part of a team dedicated to providing exceptional service to our clients. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.