Client Support Associate - Remote Work

Job Description:

Halliburton is seeking a motivated and experienced Client Support Associate to join our team in a remote work position based in Lagos, NG. As an Associate Level Client Support Associate, you will be responsible for providing exceptional customer service to our clients and supporting our team in achieving overall business objectives.

Responsibilities: 1. Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and ensuring overall client satisfaction. 2. Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions. 3. Collaborate with internal teams to coordinate client requests and ensure timely delivery of services. 4. Assist in maintaining accurate client records, updating information as needed. 5. Actively participate in team meetings and training sessions to stay informed on industry trends and company developments.

Requirements: 1. Minimum of 4 years of experience in a client support or customer service role. 2. Strong communication and interpersonal skills. 3. Ability to work independently and prioritize tasks effectively. 4. Driven and hardworking with a passion for providing excellent customer service. 5. Strong negotiation skills and ability to work cooperatively with others. 6. Proficiency in Microsoft Office Suite and CRM software. 7. Bachelor’s degree in Business Administration or a related field is preferred.

Benefits: 1. Profit sharing opportunities. 2. Company-provided transportation for necessary travel. 3. Comprehensive medical coverage.

Working Environment: At Halliburton, we are committed to providing a supportive and inclusive working environment that fosters growth and development for all employees. We encourage continuous learning and offer opportunities for personal and professional advancement.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Halliburton is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We strive to create a diverse and inclusive workplace where all employees are valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.