Account Support Assistant - Work from home

Interswitch Group is seeking a detail-oriented and hardworking Account Support Assistant to join our team in Port Harcourt, NG. This position offers the flexibility of working from home on a part-time basis, making it ideal for individuals looking to balance work and personal commitments.

Responsibilities: - Assist with the management of client accounts, including processing payments, resolving account issues, and maintaining accurate records - Communicate effectively with clients via phone, email, and other channels to address their needs and provide support - Collaborate with the sales team to identify opportunities for upselling and cross-selling products or services - Conduct data analysis to identify trends and make recommendations for improving account performance - Assist in the planning and execution of account management strategies and initiatives - Support the Account Manager in developing and implementing account-specific plans to achieve business objectives

Requirements: - Strong project management skills with the ability to prioritize tasks and meet deadlines - Excellent analytical skills with the ability to interpret data and derive actionable insights - Excellent communication skills, both written and verbal, with a customer-centric approach - Ability to work independently and as part of a team in a fast-paced environment - Highly adaptable and able to thrive in a dynamic and ever-changing work environment

Benefits: - Paid sick leave - Company-provided equipment for remote work - Free food during work hours

Working environment: At Interswitch Group, we encourage autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and inclusive work environment where every team member's contributions are valued.

Equal Opportunity Statement: Interswitch Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

Apply now to join our team as an Account Support Assistant and be part of a dynamic and forward-thinking organization. The deadline to apply is June 29, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.