Account Support Specialist - Work from home

Job Description:

ExxonMobil is seeking a dedicated Account Support Specialist to join our team in Lagos, NG. This is a part-time, remote position at the Associate Level with a requirement of 4 years of experience in a similar role. The ideal candidate will be resourceful, reliable, and possess strong problem-solving and critical thinking skills.

Responsibilities: - Provide support to key customer accounts by managing inquiries, resolving issues, and ensuring customer satisfaction - Communicate effectively with customers and internal teams to gather necessary information and provide timely responses - Assist in the preparation of reports, presentations, and other documentation for account management meetings - Work collaboratively with sales and marketing teams to develop strategies for account growth and retention - Coordinate with logistics and supply chain teams to ensure timely delivery of products to customers - Identify opportunities for process improvements and efficiency in account management procedures

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 4 years of experience in account management, customer service, or a related field - Proven track record of building strong relationships with customers and internal teams - Excellent communication and interpersonal skills - Proficiency in Microsoft Office suite and CRM software - Ability to work independently and prioritize tasks effectively - Strong attention to detail and organizational skills

Benefits: - Training & professional development opportunities to enhance skills and knowledge - Travel & spending expenses covered for business-related trips - Dental insurance coverage for regular check-ups and treatments

Working Environment: At ExxonMobil, we believe in aligning work with a greater purpose and contributing to a meaningful mission. Our team is committed to delivering excellence and making a positive impact on our communities and the environment.

Deadline to Apply: May 23, 2024

Equal Opportunity Statement: ExxonMobil is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.