Chat Support Assistant - Work from home

Job Description:

AB InBev is looking for a Chat Support Assistant to join our team in Ibadan, NG. This is a part-time position with the opportunity to work from home. As a Chat Support Assistant, you will be responsible for providing exceptional customer service through online chat platforms.

Responsibilities: - Respond to customer queries and concerns in a timely and professional manner through online chat. - Provide product information, troubleshooting assistance, and general support to customers. - Keep accurate records of customer interactions and transactions. - Collaborate with other team members to ensure a seamless customer experience. - Stay up to date on product knowledge and company policies to provide accurate information to customers.

Requirements: - 3 years of experience in a customer service or support role. - Driven and reliable with strong communication skills. - Excellent time management and planning abilities. - Ability to work independently and in a team environment. - Proficiency in using online chat platforms and basic computer skills.

Benefits: - Relocation allowance for eligible candidates. - Dental insurance coverage. - Profit sharing opportunities.

Working Environment: You will be part of a dynamic team that leverages data to inform decisions and drive strategic initiatives. You will have the opportunity to work remotely and collaborate with team members virtually.

Equal Opportunity Statement: AB InBev is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate diversity and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-06-12

If you meet the requirements and are excited about the opportunity to join our team as a Chat Support Assistant, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.