₦750,000 - 1,025,000 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
Cowrywise, a leading fintech company based in Ibadan, NG, is looking for a Chat Support Assistant to work remotely on a part-time basis. As an Associate level position, the ideal candidate will have at least 3 years of experience in customer service and chat support roles.
Responsibilities: - Provide excellent customer service through chat support channels - Answer customer inquiries promptly and professionally - Resolve customer issues and complaints in a timely manner - Educate customers about Cowrywise products and services - Collaborate with other team members to ensure a seamless customer experience - Keep accurate records of customer interactions and transactions - Continuously learn and adapt to Cowrywise's evolving products and services
Requirements: - Energetic and motivated individual who is passionate about customer service - Excellent communication skills and ability to effectively persuade customers - Strong adaptability to changing situations and customer needs - At least 3 years of experience in customer service or chat support roles - Ability to work independently and collaboratively in a virtual team environment - Must have a reliable internet connection and home office setup - High school diploma or equivalent required, college degree preferred
Benefits: - Paid Time Off (PTO) - Company equipment provided - Travel and spending expenses covered for company-related activities
Working Environment: At Cowrywise, we strive to create a supportive and inclusive working environment where employees are encouraged to continuously learn and adapt to stay ahead in a rapidly changing world.
Deadline to Apply: June 23, 2024
Equal Opportunity Statement: Cowrywise is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified candidates are encouraged to apply.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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