Chat Support Representative - Work from home

Job Description:

Farmcrowdy, a leading agri-tech company in Lagos, NG, is currently seeking a Chat Support Representative to work from home on a part-time basis. This entry-level position does not require any previous experience, making it a great opportunity for individuals looking to start their career in customer support.

Responsibilities: - Respond to customer inquiries and provide support via chat channels - Assist customers with product information, order status, and general inquiries - Resolve customer complaints in a professional and timely manner - Escalate issues to the appropriate team members when necessary - Maintain accurate records of customer interactions and transactions - Collaborate with team members to improve processes and customer satisfaction

Requirements: - Resilient and reliable personality traits - Strong attention to detail and research skills - Excellent written communication skills - Ability to multitask and prioritize in a fast-paced environment - Comfortable working from home and using chat support tools - High school diploma or equivalent - Must have a stable internet connection and a quiet workspace

Benefits: - Free accommodation and food provided - Disability insurance coverage - Opportunity to work in a creative and innovative environment that values fresh ideas

Equal Opportunity Statement: Farmcrowdy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.