Remote Client Relations Assistant

Job Description:

We are seeking a Remote Client Relations Assistant to join our team at Standard Chartered Bank in Abuja, Nigeria. This part-time, entry-level position is perfect for someone who is adaptable, energetic, and passionate about providing exceptional customer service. As a Remote Client Relations Assistant, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Responding to client inquiries via email or phone in a timely and professional manner - Providing product and service information to clients - Resolving client complaints and issues in a diplomatic and effective manner - Managing client accounts and maintaining accurate records - Collaborating with team members to ensure client satisfaction - Conducting market research and analysis to identify client needs and preferences - Assisting with marketing and promotional activities as needed

Requirements: - No prior experience required, but a background in customer service is a plus - Excellent communication and interpersonal skills - Strong negotiation and time management skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office suite - Reliable internet connection and computer equipment for remote work

Benefits: - Vision insurance - Company transportation - Gym membership - Health and wellness initiatives to prioritize employee well-being

Equal Opportunity Statement: Standard Chartered Bank is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, religion, or any other characteristic protected by law.

Deadline to apply: June 12, 2024

If you meet the requirements and are interested in joining our team as a Remote Client Relations Assistant, please submit your resume and cover letter by the deadline for consideration. We look forward to receiving your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.