Client Relations Associate

Job Description:

We are seeking a talented Client Relations Associate to join our team at Standard Chartered Bank in Abuja, NG. As a Client Relations Associate, you will be responsible for managing and developing relationships with our clients, offering them excellent service and support. This is a part-time position at the Associate Level, requiring at least 4 years of experience in a similar role.

Responsibilities: - Build and maintain strong relationships with clients to ensure customer satisfaction and retention - Communicate with clients through various channels, such as phone, email, and in person meetings - Provide guidance and assistance to clients regarding their financial needs and services offered by the bank - Collaborate with team members to develop and implement strategies to improve client relations and increase sales opportunities - Keep accurate records of client interactions and transactions using our CRM system - Stay up-to-date on industry trends, market conditions, and regulatory requirements to provide clients with the best possible advice and service

Requirements: - Bachelor's degree in Business Administration, Finance, or related field - Hardworking and motivated individual with excellent communication and interpersonal skills - Strong time management and organization skills - Proficient in Microsoft Office suite and CRM systems - Ability to deliver engaging presentations to clients and stakeholders - Previous experience in client relations or customer service roles is preferred

Benefits: - Employee discounts on banking products and services - Gym membership subsidy - Travel opportunities for top performers

Working Environment: At Standard Chartered Bank, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. Join a team of dedicated professionals who are passionate about providing exceptional service to our clients.

Deadline to apply: May 11, 2024

Equal Opportunity Statement: Standard Chartered Bank is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.