Client Relations Manager - Work from home

Job Description:

Globacom is seeking a Client Relations Manager to join our team. This is a part-time position that allows you to work from the comfort of your own home in Ibadan, NG. As an Associate Level professional with at least 5 years of experience in client relations, you will be responsible for managing and nurturing client relationships to ensure satisfaction and retention.

Responsibilities: - Develop and maintain strong relationships with clients through regular communication - Understand client needs and provide solutions to meet their goals - Act as the main point of contact for clients, addressing any concerns or issues in a timely manner - Collaborate with internal teams to deliver on client expectations and objectives - Monitor and analyze client feedback to identify trends and improve services - Develop and implement strategies to upsell and cross-sell products or services to existing clients - Prepare regular reports on client satisfaction, retention, and revenue growth

Requirements: - 5+ years of experience in client relations or a related field - Driven and hardworking personality traits - Strong analytical and problem-solving skills - Excellent communication and interpersonal abilities - Proven track record of building and maintaining client relationships - Proficiency in CRM software and Microsoft Office Suite - Bachelor's degree in Business Administration or a related field

Benefits: - Free accommodation - Dental insurance - Gym membership

Working Environment: At Globacom, we thrive in an energetic and rapidly evolving work setting. Our team is dedicated to providing excellent service to our clients while fostering a supportive and collaborative work environment.

Equal Opportunity Statement: Globacom is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: June 12, 2024

If you meet the qualifications and are interested in joining our team as a Client Relations Manager, please submit your application by the deadline. We look forward to reviewing your application!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.