Client Service Assistant

Job Description: Andela is seeking a Client Service Assistant to join our team in Port Harcourt, NG. As a Client Service Assistant, you will play a critical role in providing exceptional customer service to our clients, ensuring their needs are met in a timely and efficient manner. This role is part-time and entry-level, perfect for individuals with 1 year of experience looking to grow their career in client service.

Responsibilities: - Assist clients with inquiries, concerns, and requests via phone, email, and in person - Coordinate and schedule appointments and meetings for clients and team members - Maintain accurate records of client interactions and transactions - Collaborate with team members to address client needs and resolve issues promptly - Provide support to clients during product demonstrations and training sessions - Assist in the preparation of reports and presentations for client meetings - Perform administrative tasks, such as data entry, filing, and organizing documents - Contribute to the overall success of the client service team by actively participating in team meetings and training sessions

Requirements: - Independent and energetic personality traits - Excellent communication skills, both written and verbal - Strong negotiation skills and ability to work effectively in a team environment - Proficient in Microsoft Office Suite and other relevant software applications - Detail-oriented with strong organizational skills - Ability to prioritize tasks and multi-task in a fast-paced environment

Benefits: - Free food provided during shifts - Paid overtime for additional hours worked - Training and professional development opportunities to enhance your skills and knowledge

Working Environment: At Andela, we foster a flexible working environment that adapts to change with speed and efficiency. We value teamwork, collaboration, and innovation to deliver the best possible service to our clients.

Deadline to Apply: The deadline to apply for the Client Service Assistant position is May 6, 2024.

Equal Opportunity Statement: Andela is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status in accordance with applicable laws. We welcome all qualified candidates to apply for this exciting opportunity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.