Client Service Associate

Job Description:

We are looking for a dynamic Client Service Associate to join our team at Standard Chartered Bank in Ibadan, NG. As a Client Service Associate, you will be responsible for delivering exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities: - Build and maintain strong relationships with clients, providing prompt and accurate responses to their inquiries and requests - Conduct regular check-ins with clients to ensure satisfaction and address any concerns they may have - Coordinate with internal teams to resolve any client issues and ensure seamless communication - Assist in onboarding new clients and guiding them through our products and services - Prepare and distribute client reports and updates as needed - Stay up-to-date on industry trends and changes to better serve our clients - Collaborate with the sales team to identify potential opportunities for upselling or cross-selling our products

Requirements: - Bachelor's degree in Business Administration or a related field - 3 years of experience in a client-facing role within the banking or financial services industry - Energetic and hardworking attitude with strong interpersonal skills - Excellent negotiation and teamwork skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office suite - Knowledge of banking products and services - Excellent communication skills, both written and verbal

Benefits: - Travel opportunities - Retirement plan - Visa sponsorship

Working Environment: At Standard Chartered Bank, we value creativity and innovation. Our working environment is designed to unleash creativity and celebrate new ideas. You will have the opportunity to work alongside talented professionals in a collaborative setting that encourages growth and learning.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: Standard Chartered Bank is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.