Client Service Representative

Job Description:

Airtel Nigeria is seeking a motivated and energetic Client Service Representative to join our team in Ibadan on a part-time basis. As an Entry Level position, no prior experience is required, making this the perfect opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Assist clients in resolving any queries or issues they may have via phone, email, or in person - Provide excellent customer service by actively listening to clients and finding solutions to meet their needs - Handle client complaints and ensure they are resolved in a timely and professional manner - Maintain accurate records of client interactions and transactions - Collaborate with other team members to ensure a seamless customer experience - Stay up-to-date on product knowledge and company policies to effectively communicate information to clients

Requirements: - Resilient and energetic personality traits to thrive in a fast-paced customer service environment - Strong planning and communication skills to effectively interact with clients and team members - Ability to multitask and prioritize tasks effectively - Proficiency in using computers and customer service software - High school diploma or equivalent - Flexibility to work evenings and weekends as needed

Benefits: - Paid overtime for any additional hours worked - Travel and spending expenses covered for any work-related trips - Company-provided equipment for remote work

Working Environment: At Airtel Nigeria, we prioritize building strong connections with our clients and treating our colleagues like an extended family. You will have the opportunity to work in a supportive and collaborative environment where your contributions are valued.

Equal Opportunity Statement: Airtel Nigeria is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by law. We strive to create a diverse and inclusive workplace where all employees feel welcome and valued.

Deadline to apply: 2024-06-07

If you are a customer service-oriented individual with a passion for helping others, we encourage you to apply for the Client Service Representative position at Airtel Nigeria in Ibadan. Join our team and embark on a rewarding career in customer service!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.