₦675,000 - 1,000,000 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Nestlé is seeking a qualified Remote Client Support Associate to join our team in Ibadan, NG. As a part-time Associate Level position, we are looking for individuals with at least 4 years of experience in client support. The ideal candidate will possess the personality traits of resilience and independence, as well as strong soft skills in people management and problem-solving.
Responsibilities: - Providing remote client support via phone, email, and chat - Managing client inquiries and issues in a timely and professional manner - Troubleshooting technical problems and escalating issues as needed - Collaborating with internal teams to ensure client satisfaction - Maintaining accurate records of client interactions and transactions - Contributing to the continuous improvement of our client support processes
Requirements: - Bachelor's degree in a related field - 4+ years of experience in client support - Excellent communication skills - Ability to work independently and collaboratively - Strong problem-solving skills - Knowledge of CRM software and help desk systems - Proficiency in Microsoft Office Suite
Benefits: - Paid sick leave - Training & professional development opportunities - Remote work flexibility
Working environment: At Nestlé, we are committed to supporting our employees in their personal and professional development. We provide a positive and inclusive work environment where employees can thrive and grow.
Deadline to apply: 2024-07-22
Equal opportunity statement: Nestlé is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these factors.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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