Customer Care Assistant - Work from home

As a Customer Care Assistant at Seplat Petroleum Development, you will be responsible for providing exceptional customer service from the comfort of your own home in Ibadan, Nigeria. This part-time entry-level position requires at least 1 year of experience and is perfect for individuals who are adaptable and driven.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat - Resolve customer complaints in a professional and timely manner - Provide information about products and services - Maintain customer records and update databases - Collaborate with other team members to ensure customer satisfaction - Meet or exceed performance targets set by management

Requirements: - Strong communication skills and a customer-focused attitude - Ability to work independently and manage time effectively - Basic computer skills and familiarity with CRM systems - Willingness to learn and adapt to new processes - Strong negotiation and cooperation skills

Benefits: - Paid overtime for additional hours worked - Company transportation provided for necessary in-person meetings or training - Paid Time Off (PTO) for vacation and personal days

Working Environment: You will thrive in an energetic and rapidly evolving work setting where your input is valued and your professional growth is encouraged.

Deadline to apply: May 23, 2024

Equal Opportunity Statement: Seplat Petroleum Development is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, national origin, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.