Customer Service Assistant - Work from home

Job Description:

KPMG Nigeria is looking for a Customer Service Assistant to join our team in Abuja, NG. This is a part-time position with an entry-level seniority level and requires at least 1 year of experience in customer service roles. The successful candidate will work remotely from home, providing top-notch customer service to our clients.

Responsibilities: - Responding to customer inquiries via phone, email, and chat - Resolving customer complaints in a professional and efficient manner - Updating customer accounts and records - Providing product information and recommendations to customers - Collaborating with other team members to ensure customer satisfaction - Stay up-to-date on product knowledge and industry trends

Requirements: - Dedicated and motivated individual who is passionate about providing excellent customer service - Excellent people management skills to effectively handle customer interactions - Innovative mindset to come up with creative solutions to customer issues - Strong communication skills, both verbal and written - Ability to work independently and prioritize tasks effectively - Proficiency in MS Office and customer service software - High school diploma or equivalent

Benefits: - Paid sick leave - Free accommodation - Medical coverage

Working Environment: At KPMG Nigeria, we strive to create a working environment that sparks creativity and motivation. Our team is dedicated to inspiring greatness and fostering a culture of innovation and collaboration.

Equal Opportunity Statement: KPMG Nigeria is an equal opportunity employer and we welcome all qualified individuals to apply for our positions, regardless of race, gender, age, religion, sexual orientation, or disability status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.