Customer Service Representative

Job Description:

We are looking for a motivated and adaptable Customer Service Representative to join our team at Hilton in Port Harcourt, NG. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving any inquiries or issues they may have. This is a part-time entry-level position with opportunities for growth within the company.

Responsibilities: - Greet and assist customers in a friendly and professional manner - Answer incoming calls and respond to emails promptly and efficiently - Resolve customer complaints and issues in a timely manner - Process orders, returns, and exchanges accurately - Maintain a positive attitude and provide excellent customer service at all times - Collaborate with other team members to ensure a seamless customer experience - Utilize strategic planning to identify customer needs and recommend solutions - Keep accurate records of customer interactions and transactions

Requirements: - 1 year of experience in customer service or a related field - Adaptable and driven personality traits - Strong cooperation and strategic planning skills - Excellent communication and problem-solving abilities - Ability to work well in a fast-paced environment - High school diploma or equivalent required

Benefits: - Paid Time Off (PTO) - Free food - Vision insurance

Working Environment: At Hilton, we strive to cultivate leaders who foster inclusivity and mentorship. We encourage continuous learning and growth for all our employees.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: Hilton is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.