Customer Success Associate

Description:

SLB is seeking a part-time Customer Success Associate to join our team in Abuja, NG. This position is perfect for an entry-level candidate with at least 1 year of experience in customer service. The ideal candidate will be confident, energetic, and possess strong negotiation and creativity skills.

Responsibilities: - Serve as the main point of contact for customers, addressing their questions, concerns, and feedback in a timely and professional manner - Develop and maintain strong relationships with customers to ensure their satisfaction and loyalty - Identify opportunities to upsell or cross-sell products or services to customers - Collaborate with other team members to troubleshoot issues and find solutions for customers - Track customer interactions and feedback to identify trends and improve overall customer experience

Requirements: - Bachelor's degree in a relevant field - 1 year of experience in customer service or a related role - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Confidence, energy, negotiation skills, and creativity - Proven track record of providing excellent customer service

Benefits: - Free food - Medical coverage - Free accommodation

Working environment: At SLB, we support our employees in their personal and professional development. As a Customer Success Associate, you will have access to training and resources to help you succeed in your role and advance in your career.

Deadline to apply: 2024-07-13

Equal opportunity statement: SLB is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.