Customer Success Representative

Job Description:

We are seeking a dedicated and customer-oriented Customer Success Representative to join our team at Halliburton in Ibadan, NG. As an Associate level role, the ideal candidate will have at least 4 years of experience in a customer-facing role.

Responsibilities: - Serve as the main point of contact for customers, addressing their inquiries, concerns, and feedback in a timely and professional manner - Build and maintain strong relationships with customers to ensure their satisfaction and retention - Provide product demonstrations and training to customers to maximize their utilization and understanding of our services - Collaborate with internal teams to escalate and resolve customer issues efficiently - Analyze customer data and feedback to identify trends and opportunities to improve our products and services - Act as a brand ambassador for Halliburton, promoting our values and services in a positive light

Requirements: - Resilient and motivated individual who thrives in a fast-paced and dynamic environment - Excellent research and communication skills to effectively engage with customers and internal teams - Ability to multitask and prioritize tasks effectively to meet customer needs and company goals - Strong problem-solving skills and a proactive approach to customer service - Familiarity with CRM systems and customer support tools is a plus - Bachelor's degree in business administration or related field is preferred

Benefits: - Medical coverage for employees and their families - Parental leave to support work-life balance for new parents - Joining bonus to welcome new team members to our company

Working Environment: At Halliburton, we pride ourselves on our commitment to giving back to the community through corporate social responsibility initiatives. As a Customer Success Representative, you will have the opportunity to participate in various charitable activities and make a positive impact on society.

Deadline to Apply: Interested applicants should submit their application by May 29, 2024.

Equal Opportunity Statement: Halliburton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We welcome applicants of any race, gender, religion, or background to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.