Customer Support Assistant - Work from home

Job Description:

TotalEnergies is seeking a Customer Support Assistant to join our team and work remotely from Ibadan, NG. This part-time position is at the Associate Level and requires a minimum of 3 years of experience in customer support or a related field.

Responsibilities: - Provide exceptional customer support via phone, email, and chat - Assist customers with product inquiries, technical issues, and order status updates - Resolve customer complaints and issues in a timely and professional manner - Collaborate with other team members to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies

Requirements: - Independent and driven personality traits - Strong emotional intelligence and negotiation skills - Excellent communication and problem-solving abilities - Ability to work effectively in a remote team environment - Proficiency in Microsoft Office and customer support software - High school diploma or equivalent required, college degree preferred

Benefits: - Free accommodation for remote work - Paid Time Off (PTO) for vacation and personal time - Vision insurance for eligible employees

Working Environment: At TotalEnergies, we prioritize work-life balance and employee well-being. Our remote work setup allows for flexibility and promotes a healthy work environment.

Deadline to Apply: July 13, 2024

Equal Opportunity Statement: TotalEnergies is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome applicants from all backgrounds and encourage diversity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.