Online Account Support Assistant

Job Description:

Ernst & Young is seeking a detail-oriented and energetic Online Account Support Assistant to join our team in Port Harcourt, NG. This part-time role is perfect for entry-level candidates who are looking to gain valuable experience in the field of online account support. We are looking for individuals who are driven and possess strong emotional intelligence and decision-making skills.

Responsibilities: - Assist with managing online customer accounts and providing support as needed - Respond to customer inquiries and troubleshoot any issues that may arise - Collaborate with other teams to ensure a seamless customer experience - Maintain accurate records of customer interactions and transactions - Stay up-to-date on company policies and procedures to provide accurate information to customers - Provide feedback to management on ways to improve the online account support process - Other duties as assigned

Requirements: - Energetic and driven personality - Strong emotional intelligence and decision-making skills - Excellent communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in Microsoft Office suite - High school diploma or equivalent

Benefits: - Disability insurance - Company equipment provided - Travel opportunities

Working Environment: At Ernst & Young, we prioritize understanding and empathy in all interactions. Our team is committed to providing the best possible support to our customers, and we value a positive and collaborative work environment.

Equal Opportunity Statement: Ernst & Young is an equal opportunity employer and is committed to providing a work environment that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive workplace for all employees.

Deadline to apply: 2024-07-13

If you meet the requirements for this position and are excited about the opportunity to join our team, we encourage you to apply today! We look forward to reviewing your application.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.