Online Chat Support Representative

Job Description:

Julius Berger Nigeria is seeking a reliable and dedicated Online Chat Support Representative to join our team in Abuja, Nigeria. As an Entry Level position, no prior experience is necessary, making this an excellent opportunity for individuals looking to kick-start their career in customer service.

Responsibilities: 1. Provide customer support through online chat on our website. 2. Address customer inquiries and resolve issues in a timely and professional manner. 3. Utilize project management skills to prioritize and organize incoming chat requests. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Maintain a positive and helpful attitude towards all customers. 6. Keep accurate records of customer interactions and transactions.

Requirements: 1. Must be reliable and dedicated to providing excellent customer service. 2. Strong communication skills, both written and verbal. 3. Ability to work well in a team environment and cooperate with colleagues. 4. Basic computer skills and familiarity with online chat platforms. 5. Must be able to work part-time hours in Abuja, Nigeria.

Benefits: 1. Gym membership to promote overall wellness. 2. Free accommodation for out-of-town employees. 3. Travel and spending expenses for business-related trips.

Working Environment: Join a company that transcends borders, promoting collaboration on a global scale. At Julius Berger Nigeria, you will have the opportunity to work with colleagues from diverse backgrounds and participate in exciting projects that make a real impact.

Deadline to Apply: Interested candidates should submit their applications by May 18, 2024.

Equal Opportunity Statement: Julius Berger Nigeria is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, nationality, or any other protected status. We welcome all qualified candidates to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.