Online Customer Service Specialist

Job Description:

Halliburton, a leading global provider of products and services to the energy industry, is seeking an Online Customer Service Specialist to join our team in Port Harcourt, NG. This part-time entry-level position is perfect for someone who is driven, energetic, and highly cooperative.

Responsibilities: 1. Provide exceptional online customer service via chat, email, and social media platforms. 2. Respond to customer inquiries, resolve issues, and escalate complex cases as needed. 3. Assist customers with product information, order status, and general inquiries. 4. Collaborate with internal teams to ensure a seamless customer experience. 5. Analyze customer feedback and suggest improvements to enhance customer satisfaction. 6. Keep accurate records of customer interactions and transactions.

Requirements: 1. Strong communication skills and a customer-focused mindset. 2. Ability to work independently and as part of a team. 3. Proficiency in using online communication tools and platforms. 4. High school diploma or equivalent. 5. Prior customer service experience is a plus but not required.

Benefits: 1. Life insurance and disability insurance coverage. 2. Free food provided during working hours. 3. Opportunity to grow and develop within a global organization.

Working Environment: At Halliburton, we believe in injecting a sense of joy and vibrancy into the work environment. Our team is dedicated to creating a positive and collaborative atmosphere where every team member is valued and respected.

Equal Opportunity Statement: Halliburton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, religion, or any other protected status.

Deadline to Apply: Interested candidates are encouraged to apply by May 14, 2024. Don't miss out on this exciting opportunity to join a dynamic team and make a difference in the energy industry!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.