Online Customer Support Assistant

SLB is seeking a highly motivated Online Customer Support Assistant to join our team in Ibadan, Nigeria. As an Associate Level position, we are looking for someone with at least 4 years of experience in customer support or a related field.

Responsibilities: - Respond to customer inquiries and provide support through various online channels including email, chat, and social media - Assist customers with product information, order status, and general inquiries - Resolve customer complaints in a professional and timely manner - Collaborate with other departments to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions

Requirements: - Demonstrated experience in customer support or a related field - Resourceful and hardworking attitude - Strong leadership and negotiation skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software

Benefits: - Travel opportunities - Free food - Company transportation

Working Environment: Join a company that pioneers change and sets industry benchmarks. SLB provides a dynamic and innovative work environment where employees are encouraged to think creatively and push boundaries.

Deadline to Apply: July 14, 2024

Equal Opportunity Statement: SLB is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.