Support Officer - Work from home

As a Support Officer at KPMG Nigeria, you will have the opportunity to work from the comfort of your own home in Abuja, NG. This part-time entry-level position requires at least 1 year of experience in a similar role. We are looking for individuals who are passionate and reliable, with strong critical thinking skills and emotional intelligence.

Responsibilities: - Provide support to clients via phone, email, and chat - Assist with troubleshooting technical issues and escalations - Ensure timely and accurate resolution of client inquiries - Maintain a high level of customer satisfaction and retention - Collaborate with cross-functional teams to improve processes and deliver excellent service

Requirements: - 1+ years of experience in a customer support role - Excellent communication skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in Microsoft Office and other relevant software - High school diploma or equivalent (Bachelor's degree preferred)

Benefits: - Parental leave - Visa sponsorship - Travel opportunities

Working environment: At KPMG Nigeria, we focus on exceeding customer expectations and delivering delight. Our team is dedicated to providing the highest level of support and service to our clients. As a Support Officer, you will play a key role in ensuring that our customers receive the assistance they need in a timely and efficient manner.

Deadline to apply: 2024-05-11

Equal opportunity statement: KPMG Nigeria is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.