Web Chat Officer

Job Description: SLB is seeking a dedicated and motivated Web Chat Officer to join our team in Ibadan, NG. This is a part-time entry-level position ideal for individuals with at least 1 year of experience in customer service or chat support.

Responsibilities: - Communicate with customers through web chat to provide assistance, answer inquiries, and resolve issues in a timely and professional manner - Offer product recommendations and information to customers based on their needs and preferences - Research and gather information to effectively address customer concerns and questions - Maintain accurate records of customer interactions and transactions - Collaborate with team members to improve processes and customer experience - Stay up-to-date on product knowledge and company policies

Requirements: - Strong communication skills and ability to present information clearly and effectively - Proficient in internet research and problem-solving - Ability to multitask and prioritize tasks in a fast-paced environment - Excellent typing speed and accuracy - High school diploma or equivalent required - Must be dedicated and motivated to succeed in a customer-focused role

Benefits: - Company equipment provided for remote work - Vision insurance - Disability insurance

Equal Opportunity Statement: SLB is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Join our dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. Apply now before the deadline on May 11, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.