Operations Associate

About us
In 2022 Instabee was founded after combining Instabox and Budbee two leading lastmile delivery companies with three consumerfacing brands: Budbee Instabox and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European ecommerce enabler. Always with the customer at heart.

Porterbuddy is the fastgrowing Norwegian shipping service and will together with Instabee combine bestinclass locker deliveries with Porterbuddys innovative technology and approach to home deliveries in all markets including high growth in the Norwegian region. With that in mind were now looking for a Operations Associate to our Central Operations team!

About the role

Join our dynamic Central Operations team as a Operations Associate at Instabee in Norway where your problemsolving abilities attention to detail and analytical skills will have a direct impact on the quality and efficiency of operations. You will be a key player in the development of our operations focusing on quality assurance.

• Create optimized routes to enhance operational efficiency and quality

• Provide for a central support and control function administer and participate in development of the tools processes and waysofworking related to our external partners.

• Be a pointofcontact for all our logistics partners regarding agreements contracts pricing and overall collaboration

• Manage our agreements with our external partners ensuring that the expectations we have are clearly communicated and also followed up upon.

• Provide Operations with data and information that they can use for daily communications but also work on a holistic level to ensure we have a mutually beneficial relationship.

• Managing the cooperation between Instabee and their lastmile partners.

• Overseeing courier and driver performance.

About you

We are seeking a candidate who is solutionoriented and possesses great communication skills. The ideal candidate should have effective problemsolving abilities coupled with a keen attention to detail. The role involves working in a fastpaced environment making it essential for you to be comfortable and adaptable to dynamic situations.

• Interest in data and analytics

• A team player that values open communication

• Ability to thrive in a fastpaced environment managing multiple priorities and delivering results within deadlines.

• At Instabee we believe in the capabilities of great people and were excited for you to contribute to our success. If youre ready for a role where your practical skills directly influence the success of our lastmile deliveries.

• You take a lot of ownership in your work and strive to be the best at what you do.

• Fluent in both Norwegian and English written and spoken

This fulltime position follows a MondayFriday schedule from 08:00 to 16:00. But with an expectation that you can work at least 1 Sunday a month.

If this is you we really cant wait to meet you!

What we offer

We can promise you that you will be challenged develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like changes and want to set new processes and ways of working this is the place for you!