Process Associate

Greetings from Careerschool HR Solutions

Role : Process Associate

Qualification : Any Degree

Experience : Freshers & Experience Both Can apply

Shift : Day shift

Salary : Up to 2.5 LPA Quartely Bonus

Location : Sivaji Nagar Bangalore

Key Responsibilities:

A Customer Service Representative or CSR will act as a liaison provide product/services information answer questions and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Answering questions about a company s products or services

Processing orders and transactions

Resolving issues and troubleshooting technical problems

Delivering information about a company s offerings

Providing proactive customer outreach

Handling customer complaints

Collecting and analyzing customer feedback

Responding to customer reviews

Developing and documenting knowledge into helpful content

Tracking customer service KPIs and metrics

hindi,customer service,resolving issues