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Danish Speaking Technical Support for Customers - Remote in Greece

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

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Job Description - Danish Speaking Technical Support for Customers - Remote in Greece

Join Patrique Mercier Recruitment JP as a Danish Speaking Technical Support Specialist, working remotely from the beautiful surroundings of Greece! This exciting role offers you the flexibility of remote work while providing top-notch technical assistance to customers. You will support Danish-speaking clients with their inquiries regarding innovative technology products and services. By joining our dynamic team, you'll be able to enhance your technical skills in a friendly and supportive environment, all while enjoying the stunning Greek landscape.

Responsibilities

  • Deliver high-quality technical support to Danish-speaking customers via phone, email, and chat.
  • Diagnose and resolve technical issues related to the company's products and services effectively.
  • Document all customer interactions and technical problems accurately in the CRM system.
  • Collaborate with internal teams to escalate and resolve complex technical issues.
  • Participate in ongoing training to improve product knowledge and support capabilities.
  • Provide constructive feedback to enhance customer service processes and experiences.
  • Support the onboarding and training of new employees as needed.
  • Fluency in Danish and English, both written and spoken.
  • Strong technical skills and the capability to troubleshoot effectively.
  • Excellent communication and customer service skills.
  • Previous experience in technical support or a related field is beneficial but not mandatory.
  • A fast learner who is able to adapt to new technologies and processes.
  • A collaborative team player with a genuine passion for helping customers.
  • Ability to work remotely and manage time efficiently.
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
Original job Danish Speaking Technical Support for Customers - Remote in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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